Compliance

Prescription verification, without the runaround.

Oxygen concentrators and CPAP/BiPAP devices are Class II medical devices under FDA regulation — a valid prescription is required by law, regardless of how you pay. Here's exactly how we handle it.

How it works

01
Add items to cart
Select the oxygen or sleep system your physician has prescribed.
02
Upload or e-verify
At checkout, upload a photo or PDF of your prescription — or skip and let us contact your physician's office directly.
03
We verify
Our clinical team confirms the prescription matches the device class and flow/pressure setting ordered, typically within two hours during business hours.
04
Order ships
Once verified, your concierge specialist calls to finalize payment and your order ships within 48 hours.

Don't have a prescription yet?

If you don’t yet have a prescription on file, our concierge team can connect you with a telehealth physician for an evaluation. This is a separate clinical service — we never write or approve prescriptions ourselves.

Talk to Concierge →

What we don't require

No insurance authorization — we don't bill insurance, Medicaid, or Medicare.
No in-person fitting appointment for standard prescriptions.
No separate account setup to begin the verification process.